PHOTO STUDIO OWNER SWITCHES TO DRY WITH GREAT RESULTS
PHOTO STUDIO OWNER SWITCHES TO DRY AND IS SURPRISED AT THE RESULTS VERSES OLD WET LAB
The Photo Studio in Whittlesey switched from wet to the Epson D3000 dry lab and is full of praise for the quality of the prints produced, streamlined workflow and the help and support from Tetenal.
Studio, based in Whittlesey, Peterborough is a full service studio covering everything from traditional portrait shoots through to Commercial, PR, Babies and Boudoir.
As his faithful wet lab began to show signs of age and unreliability he decided the time had come to investigate the possibility of switching to a dry lab, but with the reservation that he may have to compromise on quality. As a current customer of Tetenal for his consumables, Terry contacted Equipment Product Manager Chris Castle to discuss his options.
"I had already looked at an alternative dry lab from the same brand as my old wet lab but needed to check out the alternatives before making what to me was going to be a major business decision," says Terry.
Tetenal showroom demonstration
The visit to Tetenal's showroom was instrumental in helping Terry make the decision to finally go dry.
"Before having the demonstration on the Epson D3000, I was introduced to all the key departments at Tetenal, Technical Support, Sales, Logistics and instantly had the feeling that this was a company who was here to stay and who I could work with. The demonstration on the D3000 exceeded my expectations. I never thought I would say this but the Epson matches, and in lots of ways, improves on conventional wet lab printing, all without the use of chemicals!"
The ability to either connect into, or establish new and improved workflow solutions is critical to businesses such as schools photographers, retails stores and studios such as Terry's.
"Workflow is crucial to any busy studio and the Epson D3000 has enabled us to streamline our workflow much more effectively and therefore our productivity and time is better spent"
Installation & Training
One of the advantages of Tetenal as an equipment supplier is their inhouse technical support department and delivery logistics service. This was invaluable during the installation of the D3000 at Terry's studio. Again, Terry takes up the story... "The installation team from Tetenal was excellent, even helping to remove the doors so we could get the old machine out. The whole thing was completed very quickly and without fuss. Tetenal engineer David who installed the machine and trained us was brilliant too. We were up and running within a couple of hours!"
No hesitation in recommending
It's safe to say that the whole process has left terry with absolutely no regrets. "I would wholeheartedly recommend the Epson D3000 and Tetenal based on my experience so far. I'm pleased with every aspect of the change, the quality and available sizes of the prints including panoramic, the ease of use, the warranty on parts & labour allied to the low maintenance in comparisonnto the wet lab makes it a no brainer."