INSTALL & TRAINING
WARRANTY & REPAIRS
SERVICING
REMOTE SUPPORT
First Class Technical Support
Fully trained and certified technicians supporting here to support you and your business
At Tetenal Technical Services we know that your printing equipment is at the heart of your business. We also know that costs are always a concern. To provide you with the support you need, we offer different levels of service at fixed pricing as well as customised support solutions. A service agreement with Tetenal means running your hardware to its optimum ability, on the latest software at controlled support costs which in return gives you complete peace of mind. Our team of highly skilled technicians is here to help keep your business printing.
We pride ourselves in our business' ability to offer nationwide onsite and offsite technical service across a range of different hardware brands including Epson, Kodak and DNP.
Service Level Ranges
A range of service levels across the leading brands in photographic print
We are an authorised service support centre for professional Epson equipment. Including the Epson D3000, D700, D700, D800 as well as the wide range of Large Format Printers.
WARRANTY
Initial 1 year support provided by Tetenal under your hardware warranty
EPSON COVER
Extends your warranty support period for additional 2 or 4 years
Tetenal specialise in servicing Kodak retail and photofinishing products, including the KODAK Apex Drylab and KODAK kiosk printing systems. Choose from the following service packages:
ADVANCED
Including remote support, spare parts availability, authorised unit replacement
PREMIUM
Includes all benefits of the Advanced Support plus On-site Field Support
At Tetenal Technical Services we have extensive technical knowledge of Noritsu printing systems and offer a service package to suit your needs:
ANNUAL
Including service parts and labour
PAY AS YOU GO
Half and full day support visits available
REPAIRS
Laser repairs available
We provide Technical telephone support and repair workshop support on a selected range of DNP printers and kiosks under both warranty and non warranty conditions. If you have an queries please do not hesitate to contact us for further information.
DNP WARRANTY REPAIRS
Including service parts and laser
NON WARRANTY REPAIRS
Including service parts and laser