PHOTO FACTORY CASE STUDY
Photo Factory in Shirley benefits from Kodak Software Upgrade
Rob Thomson at Photo Factory in Shirley has recently upgraded his four Kodak kiosks to the latest software version 5.3 and benefited straight on day one from this move forward:
"On the day we upgraded our kiosks to the latest software a customer printed off a range of photos from his tablet and mobile phone. He was really impressed with the speed the images uploaded from his devices to the kiosk and in the end he placed a £72 order with us!"
While Rob mentions speed as the most significant improvement of Version 5.3 he also explains how the latest Kodak software will save his staff time in the future which they previously spent sitting next to customers explaining how to navigate through the menu.
"With many customers we had to stand next to the kiosk and guide them through the ordering process. The new version is much more intuitive and in most cases customers go from connecting their mobile phone via cable through to ordering prints without any help from us."
Rob further noticed that his customers have less issues connecting their mobile device since the upgrade:
"Previously customers used to get frustrated because some devices just couldn’t connect to the kiosks. Since the software upgrade we have connected a range of different mobile phones and tablets without problems. Nowadays everything is moving towards printing from mobile devices so we are looking forward to taking a bigger share of mobile print sales following the V5.3 upgrade."
Feedback from other businesses who have upraded thier Software.
“Wessex Photo, Blandford has upgraded to version 5.3 and attached the triple tethering cable, supplied by Tetenal. Love this solution in combination with the Kodak App. My customers are very happy and processing orders with ease and little help. Highly recommend.”
“V5.3 is super-fast! Great job.”
“It literally takes seconds to downloads hundreds of photos.”
Jemma Lewis - Wessex Photographic
Upgrade your Kodak equipment and software to benefit from increasing mobile print sales
A more intuitive experience with new customer-pleasing, sales-boosting advantages.
It’s an updated, streamlined look that creates a simpler, better consumer experience at your KODAK Picture Kiosk.
It’s KODAK Picture Kiosk Software 5.3, featuring even more enhancements from the 5.1 release. and additions to help customers order more easily and you sell more effectively.
Your upgrade benefits at a glance
• New smartphone connectivity via cable
• Easier to navigate software
• Increased functionality of new software
• Wide touchscreen in modern design
• Compatibility with Epson P6000
• New product offerings including Height Charts and Banners
• Super speedy image transfer
• Simple Passport solution
Want to find out more about the Kodak Kiosk Software Version 5.3 upgrade?Link here for PDF
Are you currently on software version 5.1 and want to upgrade to Version 5.3 now?