Paperwave Print Studio Case Study

20/12/2016 10:31

Paperwave brings a wave of innovation to their modern print studio with Epson

Paperwave brings a wave of innovation to their modern print studio with Epson

Aaron and Joanne Hodges meet demands for higher print quality and increasing order numbers with the Epson D3000 SureLab as their photo print business continues to grow.

Paperwave Print Studio

The print studio Paperwave in Great Yarmouth offers innovative print solutions to its customers by specialising in photo prints which can be turned into a variety of products such as retro style prints, square prints, framed prints, posters, canvas and other products. These can be purchased online through their website and via apps for iPhone and iPad.

Growing demand

The business was established in 2012 by Aaron and Joanne Hodges who started Paperwave as a small side project which kept growing over four years. Up to today Paperwave has sold photo products to over 45,000 customers from all over the world. Joanne Moore, Director at Paperwave, explains the recent development of the business:

“We have now reached a print volume of around 3000 to 5000 photos per day during our busy periods which is why we had to optimise our printing process. We also noticed that some of our competitors were delivering higher print quality which was a development we did not want to miss out on.”

Aaron and Joanne Hodges, Directors of Paperwave

New equipment

Integrating the Epson SureLab D3000 into their business has helped Paperwave to meet both challenges at the same time as Joanne confirms: “We used to print all orders through our Xerox 1000 colour press which was a two-step process of printing and cutting the prints. With growing demand this procedure was simply too inefficient."

“The Epson SureLab D3000 integrates both steps, which saves us a lot of time and effort. At the same time the print quality is simply excellent and was the main driver for our buying decision.”

Tetenal Tech Services

After purchasing the Epson SureLab D3000 from Tetenal the lab was set-up during a two-day installation including staff training by Tetenal Technical Services. Joanne remembers: “The installation by Tetenal went really smoothly and our lab has been up and running since day one. I personally didn’t take part in the training but a colleague explained to me the main functionalities afterwards and I think anyone with a print background can confidently work with this lab solution within minutes.”


Joanne also emphasises how Tetenal have supported her and Aaron in making the right equipment choice for their business:

"Tetenal offered great support throughout the process of choosing and purchasing our Epson D3000 SureLab. It was really helpful to visit their Leicester show room and run test prints off their Epson printers."

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