COOKIES

How does the Tetenal use cookies and similar tracking?

a. What are cookies and tracking technologies?

Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.

b. Why do we use cookies and other tracking?

To do a few different things:

  • to remember information about you, so you don't have to give it to us again. And again. And again
  • to keep you signed in, even on different devices
  • to help us understand how people are using our website, so we can make it better
  • to help us personalise the Tetenal website to you by remembering your preferences and settings

Some functionality on our Tetemal website simply wouldn't work without cookies. Our developers call these "strictly necessary cookies". These are always on/ enabled when you visit our website.

However we want to use others like statisical, performance and marketing cookies to make your experience more relevent too. We'll only use them if you've agreed. You can always change your mind on this page below.

Remember there are some other cookies out there from other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media company's cookie when you see the option to share something. You can turn them off, but not through us.

c. How long do cookies last?

Some cookies are erased when you close the browser on your website. Others stay longer, sometimes forever, and are saved onto your device so they're there when you come back to our website again. Please see the list of cookies below for more information.

d. How do I control my cookies and tracking?

When you first visit the Tetenal website, we show you a banner/ icon at the bottom left of the website page, this link tells you about our cookies and ask you to agree to 'Accept Recommended Cookie Settings' OR 'I Do Not Accept Cookies'. You can always change your mind by going to your settings here later.

Stopping all cookies might mean you can't access some of the services on our website, or that some of them might not work properly for you.

Another way to control some tracking is in the settings on your device. Please review your browser help file for instructions how to change the settings or device settings to enable/ disable cookies.

Let us know you agree to cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website. Please note: Certain cookies are required for this website to function correctly.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy and you can read more about the cookies here.


Cookie declaration last updated on 3/19/22.

Necessary (12)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
__lc_cid LiveChatNecessary for the functionality of the website's chat-box function. 2 years HTTP Cookie
__lc_cst LiveChatNecessary for the functionality of the website's chat-box function. 2 years HTTP Cookie
__RequestVerificationToken www.tetenaluk.com Helps prevent Cross-Site Request Forgery (CSRF) attacks. Session HTTP Cookie
_ga GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat GoogleUsed by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
LastViewedProducts www.tetenaluk.com Pending Session HTTP Cookie
test_cookie GoogleUsed to check if the user's browser supports cookies. 1 day HTTP Cookie

Preferences (3)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
@@lc_auth_token:10434997 LivechatIdentifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent HTML Local Storage
__oauth_redirect_detector LiveChatAllows the website to recoqnise the visitor, in order to optimize the chat-box functionality. 1 day HTTP Cookie
side_storage_# LivechatPending Persistent HTML Local Storage

Statistics (13)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_livechat_has_visited LivechatIdentifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent HTML Local Storage
collect GoogleUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
S GoogleSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 1 day HTTP Cookie

Marketing (22)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
_gcl_au GoogleUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie
10837687:state LivechatPending Persistent HTML Local Storage
ads/ga-audiences GoogleUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker
COMPASS GooglePending 1 day HTTP Cookie
IDE GoogleUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie
NID GoogleRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months HTTP Cookie
pagead/1p-user-list/# GoogleTracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Session Pixel Tracker
pagead/landing [x2] GoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixel Tracker
VISITOR_INFO1_LIVE YouTubeTries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC YouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
yt.innertube::nextId YouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage
yt.innertube::requests YouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage
ytidb::LAST_RESULT_ENTRY_KEY YouTubeStores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-cast-available YouTubeStores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-cast-installed YouTubeStores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-connected-devices YouTubeStores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-device-id YouTubeStores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-fast-check-period YouTubeStores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-app YouTubeStores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-name YouTubeStores the user's video player preferences using embedded YouTube video Session HTML Local Storage
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